Last updated: August 2026
Use of the service
Content on this site is for self-reflection, emotional processing, and general reference. It is not medical, legal, financial, mental health, or safety advice.
For professional or high-impact matters, rely on qualified professionals and real-world information.
User responsibilities
Use the site lawfully and reasonably. Do not disrupt the service, bypass safeguards, scrape at scale, or republish Moon Oracle content as your own.
Intellectual property
Page design, copy, structured content, and brand materials on Moon Oracle are protected. Do not copy, adapt, or republish them for commercial use without authorization.
Tarot card images and licensing
Tarot card images, card backs, and the framed or unframed versions used across card meanings, reading pages, and result pages are protected Moon Oracle materials.
You may view these images as part of normal site access. You may not download and republish them at scale, use them in commercial products, training datasets, asset packs, template sites, or any use that substitutes for the original Moon Oracle presentation without permission.
For media use, collaboration, or commercial licensing, contact Moon Oracle with the intended use.
Payment and delivery
A paid deep reading is a one-time digital service generated from the question and cards in that reading. The tier, amount, and currency shown and confirmed on the Stripe Checkout page are the amounts that apply to the order.
After payment is confirmed, Moon Oracle generates and reviews the deep reading in the background. As long as you do not clear this site's browser data, you can close the page and return through the original result link in the same browser; you do not need to keep the page open or pay again. Delivery is complete only when the full reading meets our quality checks. Incomplete or below-standard content is not presented as a paid result.
If a qualifying reading cannot be delivered within 10 minutes after payment confirmation, the system automatically starts a full refund. Temporary issues remain eligible for recovery until that deadline; when an issue clearly cannot be resolved, the refund may start earlier. You do not need to contact support first to request this non-delivery refund.
Refund policy
Because each deep reading is personalized digital content generated from a specific question and card set, orders are generally non-refundable once a qualifying reading has been delivered.
If a qualifying reading is not generated within the delivery window, or if a duplicate charge can be confirmed, the system automatically issues a full refund. This does not limit refunds for technical faults that make a delivered reading unusable or refunds required by applicable law.
A “refund in progress” message means the request has started; it does not mean the funds have reached your account. The status changes to “refunded” only after the payment provider confirms the refund. Posting time still depends on your bank or payment method. If the automatic refund fails, contact support with the order reference shown on the result page. Do not send full card details.
Changes to the service
Moon Oracle may update pages, features, or terms for product, maintenance, or compliance reasons. The date on this page indicates the current version.
Contact
Questions about these terms can be sent through the contact page.